google-site-verification: google5ae98130f18ad244.html

Tuesday, November 20, 2018
   
Text Size

Technology & Innovation

Oct. 12 - Georgia Relay Welcomes Royal Oaks as Newest Georgia Relay Partner

Category: Technology & Innovation

Savannah Business Journal Staff Report

October 12, 2017 - Georgia Relay, the free public service that enables people who are deaf, hard of hearing, deaf-blind or have difficulty speaking to place and receive telephone calls, recently welcomed Royal Oaks as the newest Georgia Relay Partner. Staff at Royal Oaks, an affordable housing community located in Hinesville, Ga., completed their Georgia Relay Partner program training earlier this year, and are now equipped to place and receive calls from Georgia Relay users.

The Georgia Relay Partner program seeks to improve communication between local businesses and residents who use Georgia Relay to place telephone calls. Georgia Relay Partners receive free training and materials to learn to answer and place Relay calls with confidence, making it easier to serve customers who are deaf, hard of hearing, deaf-blind or who have difficulty speaking. Georgia Relay Partners also receive marketing materials to let Georgia Relay users know the company is Relay friendly.

“When customer service representatives are unable to recognize a Relay call, they may accidently hang up on a current or potential customer, which is defeating to the business and frustrating for the caller,” said Brendan Underwood, Georgia Relay outreach coordinator. “The goal of Georgia Relay Partner program is to eliminate these missed connections. Now, Royal Oaks is better prepared to serve more customers, and Relay users can be assured community representatives are equipped to answer their calls.” 

“We’re proud to be a Georgia Relay Partner,” says LaKisha Velize, office manager at Royal Oaks. “It is important for our community to provide equal access to all of our current and potential residents, and it’s rewarding to know that our staff is now trained to converse with individuals who rely on Georgia Relay.”

To date, more than 200 local companies have become Georgia Relay Partners. To view a current list, or to request Georgia Relay Partner training for your business, please visit http://georgiarelay.org/relay-partner-program/.

Overall Rating (0)

0 out of 5 stars

Leave your comments

Post comment as a guest

0 / 300 Character restriction
Your text should be in between 10-300 characters
Your comments are subjected to administrator's moderation.
terms and condition.
    • No comments found
    CLICK to SUBSCRIBE and Support Great Journalism!

    Follow Us!

    TwitterFacebook

    Komento Activities

    Guest - Maria Johnson Pleming - Commented on Oct. 25 - Department of Biolog... in Joomla Article
    So happy to know the Millen Fish Hatchery will be recognized for the incredible system. Mr uncle Dav...
    Guest - Karin Mcgruder - Commented on June 4 - Foram Group Announces... in Joomla Article
    Are there any updates on this project?and when will the first apartments be available?
    Guest - Hart Williford - Commented on June 28 - Savannah Music Festi... in Joomla Article
    Rob will be missed by the entire Savannah Community, he built the Savannah Music Festival to worldwi...
    Guest - Daryl Stair - Commented on Oct. 16 - Sonesta Resort Hilto... in Joomla Article
    Do you have to be a paying guest to use the Tesla charger?
    Guest - JR Lee - Commented on MPC approves plan for new Walm... in Joomla Article
    Great, another complex to attract Savannah's finest entitlement minded individuals. Another complex ...
    Guest - Jack - Commented on Aug. 23 - Phelps on Politics -... in Joomla Article
    "Goose that laid the golden EYE? You're right, that is hard to argue with.
    Guest - Robin Sherman - Commented on Jan. 4 – COMMENTARY: New Year... in Joomla Article
    Excellent post, Ms. Phelps. Effective government can only occur when the public is informed. Transpa...
    Guest - Tao of Me - Commented on Why is Memorial Hospital Being... in Joomla Article
    They aren't telling Memorial employees anything about this. A recent survey of the facilities by Nic...
    Guest - Genie Brazzeal - Commented on Feb. 24 – Lawyer and former Al... in Joomla Article
    Thank you, Mr. Bordeaux! Bring some honesty to this court. No more winking like I experienced.
    Guest - Karl - Commented on Feb. 25 - Memorial Hospital’s ... in Joomla Article
    Good article. Has a lot of information that is very difficult for "team members"(employees) to find....
    Guest - Susan Worthington - Commented on May 13 – UPDATED 11:39 a.m. HC... in Joomla Article
    In 1953 there was not such a thing as a trauma or neonatal program. The need for Neonatal Services ...
    Guest - Linda Dominy - Commented on June 8 – EDITORIAL: Immediate ... in Joomla Article
    As a clinical team member this makes me sad and it would never happen. We can argue politics all day...
    Guest - Judy - Commented on Savannah’s Title Max Bankruptc... in Joomla Article
    How Tracy Young was allowed to file for bankruptcy or chapter 11 is amazing. Title Max should be ch...
    Guest - Samantha Claar - Commented on Aug. 7 - COMMENTARY: Je suis “... in Joomla Article
    Pertinent questions that deserve real answers. If upper management - appointed and elected - can't ...
    Guest - Ken - Commented on Aug. 6 - Dept. of Labor propos... in Joomla Article
    Is this state or federal?
    MY ACCOUNT
    CONTACT
    SOCIAL
    MORE
    ADVERTISE
    Coastal Empire News
    Headquarters: 35 Barnard St., Suite 300, Savannah, GA. 31401.
    Tel: 912-388-4692 | Hours: 8:30 a.m. to 5:00 p.m.